|
Post by gilius on Feb 22, 2013 15:33:12 GMT -9
Hey Kiladecus, this is terrible news I was following the discussion on FB and I have to agree with those who posted that there must be some way to tweak the scanner settings or use some alternate driver with Windows 8. I hope...
|
|
|
Post by bravesirkevin on Feb 22, 2013 15:42:45 GMT -9
Hey Kiladecus, this is terrible news I was following the discussion on FB and I have to agree with those who posted that there must be some way to tweak the scanner settings or use some alternate driver with Windows 8. I hope... I missed the conversation on Facebook, but I can definitely state that the driver's the issue there. The driver is attempting to autocorrect the colours, and it's guessing that the spotty black areas are meant to be grey. I can't give you good advice without knowing what hardware and software you are using, but I might be able to point you in the right direction with a little more info.
|
|
|
Post by kiladecus on Feb 22, 2013 17:04:52 GMT -9
Yes, Kevin, you are as intelligent as you are talented! I pin-pointed the drivers when I couldn't get it to work with my back-up laptop. I spent ALL day trying to rectify this, and I can't. I downloaded drivers over and over. I am using an HP PSC (all-in-one scanner/printer/fax/copier). I have used it for years. This new computer I got Wednesday... everything is different and even the simple things like Paint is different. I may be able to hammer this out over time, but we will see.
|
|
|
Post by bravesirkevin on Feb 22, 2013 18:28:15 GMT -9
Yeah, I should have guessed it right away! I've had two of their all-in-one machines myself, one of which I still use for printing. The scanner's actually not too bad and you can do pretty well with it once you're familiar with the interface, I just prefer to use my Canon scanner with much higher resolution.
There actually is not a problem with your driver, it's about the front end software. The HP all-in-one's default scanning software is set up to be user friendly for the average joe and is meant to give him good results when he's scanning his grandmother's photos so that she can put them on facebook. It's not designed to handle hand coloured line art pieces, and to do that well you need to use the more advanced tools. On my older model, a C4100, I was able to get a good TWAIN plug-in for photoshop, but the newer model's driver seems to force you to use the basic front-end with all it's useless settings, and I suspect that that is the same problem that you're running in to. I'll do some research and see if I can come up with a workable solution.
|
|
|
Post by bravesirkevin on Feb 22, 2013 18:41:51 GMT -9
Okay, that went quicker than I thought. There are two versions of the drivers available. One is a basic version which has very stripped down front-end features just to get the average joe going. There is also a full feature driver that includes more advanced front-end options and that's intended for pros who need to get the most out of their hardware. This link may or may not be helpful: h10025.www1.hp.com/ewfrf/wc/document?docname=c03168175&cc=us&dlc=en&document=&lc=en&product=303753#N170If it's not, you can try googling "HP Full Feature Driver Windows 8", which will hopefully help you to find an installation wizard that will autodetect the appropriate set up for your printer.
|
|
|
Post by kiladecus on Feb 23, 2013 6:15:13 GMT -9
I had some bad news, but thanks to my "new best friend" Brave Sir Kevin, I am back on the right path. I was able to work out some issues, and largely to your help! THANK YOU SO MUCH!! I deleted my original post, so this may not make sense. Overall, ignore this altogether!!
|
|